FAQ-Leading (Shandong) CNC Equipment Co., Ltd.

FAQ

Q9: Do you have agents or distributors with us 2023-05-30 19:05:28.171

A9: We have end customers all over the world, and distributors in some regions. If you are interested in becoming our agent, you can contact us to learn about our agent rebate and support policies;

Q8: How to install and run the machine? 2023-05-30 19:05:13.442

A8: Our technicians installed the machines before shipping. For the installation of some small parts, we will send detailed training video, user manual together with the machine. 95% of customers can teach themselves.

Q7: If we are interested in your machine, how can we choose? 2023-05-30 19:04:57.912

1. What main job do you use the machine for? 2. What is the maximum working area you require? __mm*__mm? 3. What is your material diameter and length? 4. What material do you want to cut, stainless steel, carbon steel? Please tell us, then we can recommend the suitable machine to you.

Q6: Do you have CE documents and other customs clearance documents? 2023-05-30 19:04:31.573

A6: Yes, we have CE, provide you with one-stop service. First we will show you, after delivery we will give you CE/packing list/commercial invoice/sales contract customs clearance;

Q5: What kind of payment methods do you support? 2023-05-30 19:04:16.480

A5: Usually for the first cooperation, we only support T/T 30% deposit, 70% balance payment, for long-term cooperation, we can negotiate LC payment according to the order amount;

Q4: What kind of after-sales service do you provide? 2023-05-30 19:04:02.644

A4: We provide a 3+1 after-sales service system, in general, provide you with a 4-year after-sales service guarantee.

Q3: Can you provide OEM service? What is the minimum order quantity? 2023-05-30 19:03:47.982

A3: Yes, we can provide OEM customization service, and we can design and customize according to your requirements. We have a mechanical design team with more than 20 years; we have no minimum order quantity requirements, and we can provide OEM services for 1 set.

Q2: Can I visit your factory? 2023-05-30 19:03:29.958

A2: Yes, you are very welcome to visit our factory. When you are sure you want to come, let us know your itinerary, and we will arrange someone to pick you up at the airport to the factory.

Q1: Are you a trading company or a manufacturer? 2023-05-30 19:02:38.261

A1:Leading is a manufacturer with more than 10 years of R&D, production and processing in the field of CNC and laser cutting machines. It has more than 5 years of international export experience and has more than 20 distribution partners in Europe, America and other countries around the world.

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Leading CNC

About us

Contact

Products

Fiber Laser Cutting Machines

Fiber Laser Marking Machines

Fiber Laser Cleaning Machines

Fiber Laser Welding Machines

Fiber Laser Machine Accesones

Sales manager

Jessica
E-mail: jessica@leadinglaserinc.com
Phone : +8613280023931

Whatsapp：+8613280023931

Office Address: 24F, Building 3, Aosheng Building, High-tech Zone, Jinan City, Shandong Province